BCRC's USER POLICY
Legal & Privacy Hub
User Policy & Terms of Service
Welcome to BCRC Heating and Cooling. We are committed to providing you with the best possible online experience while ensuring your privacy, security, and transparency. Please review our operating guidelines below.
1. Website Purpose & Scope
Our website is exclusively designed to offer comprehensive information about the HVAC services we provide in Greater Vancouver and Burnaby, helping you make informed decisions for your heating, ventilation, and air conditioning needs. Please note that our website does not support direct online shopping or commerce transactions.
2. Accuracy of Information
While we strive to keep the information, rebate guides, and technical specifications on our website accurate and up-to-date, we cannot guarantee the absolute completeness or reliability of all content. The details provided here are for general reference and may be subject to change without prior notice based on provincial regulations or manufacturer updates.
3. Intellectual Property Rights
All content on our website—including logos, trademarks, images, technical diagrams, and text—is the exclusive intellectual property of BCRC HEATING AND COOLING. The unauthorized use, reproduction, or distribution of any content is strictly prohibited and may be subject to legal action.
4. Data Collection & Privacy
Your privacy is of utmost importance to us. When you visit our website or use our booking forms, we may collect certain data for analytical and customer service purposes. Rest assured that any personal information you provide will be handled securely, never sold to third parties, and managed strictly in accordance with applicable BC privacy laws.
5. External Links
Our website may contain links to external authoritative websites (such as CleanBC, FortisBC, or Technical Safety BC) for additional information or rebate references. However, we do not endorse the content, policies, or practices of these external sites. Please review their terms of use independently.
6. Limitation of Liability
BCRC HEATING AND COOLING and its certified representatives shall not be held liable for any direct or indirect damages resulting from your use of our website, including but not limited to technical issues, browser errors, or content omissions.
7. Responsible User Conduct
By using our website, you agree to use it responsibly and in compliance with all applicable Canadian laws and regulations. Any unauthorized attempts to access or tamper with our website’s booking systems, servers, or security features are strictly prohibited.
Policy Updates & Contact
We reserve the right to update and modify this User Policy Statement at any time. If you have any questions, concerns, or require further clarification regarding our privacy practices, please contact our customer support team directly.
Contact Support at (604) 781-7272