BCRC's FAQ
Your Questions Answered
Frequently Asked Questions
At BCRC Heating and Cooling, transparency is our priority. Below you’ll find answers to our most common queries regarding our HVAC installations, maintenance, and repair services across Metro Vancouver.
Services & Expertise
What HVAC services do you offer?
We offer a full spectrum of HVAC solutions, including the installation, maintenance, repair, and replacement of heat pumps, gas furnaces, hydronic boilers, and tankless water heaters. We proudly serve residential homeowners, commercial businesses, and large residential complexes.
Where are you located, and what areas do you serve?
Our headquarters is located in Burnaby, BC, with fully stocked service vehicles dispatching daily. We proudly serve Vancouver, Burnaby, Richmond, Coquitlam, Surrey, North Vancouver, and surrounding municipalities across the Lower Mainland.
Are your technicians licensed and certified?
Absolutely. Our team comprises highly skilled, Red Seal certified technicians. We are a fully licensed and insured gas and electrical contractor registered with Technical Safety BC, ensuring every job meets strict provincial safety codes.
Do you provide 24/7 emergency services?
Yes! We understand that heating breakdowns don't wait for business hours. Our dedicated emergency dispatch team is available 24/7/365 to handle urgent no-heat calls or critical HVAC failures promptly and efficiently.
Are your HVAC solutions eco-friendly?
Sustainability is a core focus at BCRC. We specialize in high-efficiency electric heat pumps and dual-fuel systems that significantly reduce your home's carbon footprint. We also assist you in securing CleanBC and FortisBC energy rebates for eco-friendly upgrades.
Pricing, Quotes & Warranties
How do I get a quote for a specific service?
Getting a quote is hassle-free! You can call us directly at (604) 781-7272 or book a free in-home consultation online. Our technicians will assess your home and provide a transparent, upfront estimate with no hidden fees.
What kind of warranties do you offer?
We stand firmly behind the quality of our work. All our new HVAC installations come with robust manufacturer warranties (often 10+ years on parts) combined with our own comprehensive labor guarantee for your absolute peace of mind.
Why should I choose BCRC over other contractors?
With over 20 years of local experience, a 4.9-star rating from hundreds of satisfied clients, upfront pricing, and deep expertise in navigating government rebates, BCRC Heating and Cooling delivers unmatched reliability and customer-centric service.